7 Essential Questions for an Easy Van Rental Experience in NYC

When it comes to planning your much-anticipated trip to New York City, the sheer number of details can feel overwhelming. Every aspect requires careful consideration, from crafting the perfect itinerary to ensuring you have the right transportation. Don’t worry. VTI Van Rentals is here to help ease the stress of planning. Here are seven questions that can guide you to the perfect van rental and help kickstart a memorable trip to the Big Apple.

1. What Are Your Insurance Policies?

While you’re focused on making the most of your NYC trip, it’s essential to consider the unexpected. Ask the van rental company what insurance is required of you and what insurance is included in the rental. In New York, by law, basic liability coverage is included in the van rental. We also suggest contacting your personal insurance company to see whether your insurance transfers to the rental. Because, let’s face it, whether it’s a minor fender-bender or a small mishap, knowing you’re covered can ensure your journey remains worry-free. Talk to a customer service representative if you have more questions.

2. What are the Age Requirements for a Van Rental?

Are you curious about age restrictions for renting a van? Ask the rental company about the age threshold and any potential age-related fees to ensure you’re prepared. For example, for a 12- or 15-passenger van rental with VTI Van Rentals, the minimum age requirement stands at 25 years. However, in certain instances, it’s possible to secure a rental at the age of 24 with the approval of a manager.

3. What Size of Rental is Right for my Trip?

Every NYC adventure is unique, so your van should be, too. Inquire about the best vehicle size and class that suits your trip. Whether you’re traveling with friends or family, with or without luggage, we have a diverse range of options to cater to your needs. Remember that you’ll need space for luggage, especially if you’re traveling with a large group. Ask our staff about the option of seat removal or even a sprinter van rental.

4. What are Your Pickup and Drop-Off Policies?

Convenience matters when exploring the city that never sleeps. Flights arrive at all hours of the day, so you want to make sure you choose a rental company that can work with your schedule. With flexible options, you can make the most of your time, whether you’re catching a Broadway show or setting off early to explore.

5. What is Your Cancellation Policy?

Sometimes plans change, so it’s good to be prepared. Always ask about a rental company’s cancellation policies. Make sure they’re up-front with the procedures, and don’t sign anything until you’ve confirmed the details with staff. Also, we recommend that you check to see if the rental company has a no-overbooking policy; that way, if they cancel because they don’t have a vehicle, you won’t be left high and dry. Transparency is key in this part of the planning process.

6. Do You Offer Airport Delivery?

Are you planning to arrive at LaGuardia, JFK, or Newark airport? Before booking with a rental company, make sure to ask them about their airport services. We offer pick up and drop off to all three major airports and other locations in the Tri-State area. Imagine stepping off the plane and being met by a team member with the paperwork and van rental ready for you to use.

7. Do You Offer Roadside Assistance?

It’s essential to have peace of mind while exploring the city, especially when planning for a rainy day surprise like a flat tire or mechanical issues. The key? Roadside assistance is that tool in your belt that can transform an unfortunate situation into a little blip in your day. Thanks to our fleet of modern vehicles, occurrences like these are few and far between. Rest assured, we’ve got you covered with round-the-clock roadside support for every rental. In the unlikely event of any maintenance requirements, we’ve joined forces with the nation’s leading repair service, ensuring your journey continues without a hitch and your peace of mind remains intact.

So, as you plan your New York City adventure, remember that every detail matters. With these seven questions in your arsenal, you’ll be on your way to finding the perfect van rental for your next trip. Contact VTI Van Rentals at (718) 313-0757 or request a quote online today. You deserve a seamless and unforgettable adventure in the Big Apple.